Shared Vision Fuels Acquisition of Service Chain Solution Leader
AUSTIN, TX – (September 29, 2011) ESW Capital, LLC, a member of the Versata family of companies, announces today the acquisition of privately held Agentek, Inc. (Agentek), a results-driven leader in the design, deployment, and support of real-time mobile solutions for field service and delivery. Signal Hill acted as financial advisor to Agentek in connection with the transaction.
Headquartered in Alpharetta, GA and founded in 1995, Agentek has a track record of breakthrough success in full field service connectivity. Proven ROI (“Return on Investment”) for enterprise customers and sophisticated technology made simple creates a company that perfectly complements the Versata portfolio.
Agentek will remain a stand-alone entity with a dedicated customer service and product team. Agentek joins Versata’s corporate family of over 20 enterprise software companies acquired over the past five years. Integration will begin with implementation of Versata’s Customer Success program, a proven method for driving successful customer relationships and alignment of product development investments with customer priorities.
“Versata’s history of innovation with streamlined engineering, coupled with intense customer focus, provides an exciting future for Agentek,” said Robert Skinner, Agentek President and CEO. “Versata has a proven Customer Success program that Agentek customers will benefit from immediately.”
Versata executive Karl Dahlgren will succeed Skinner as CEO of Agentek. “I am thrilled to be a part of Agentek’s future,” said Dahlgren. “Agentek’s current ROI model has shown incredible service chain productivity gains of up to 40 percent in enterprise level engagements – we are driven to improve that even further.”
Companies with large field service organizations rely on Agentek’s mobile services platform to help differentiate themselves in their markets. Using Agentek’s proven mobile solutions, customers generate immediate, measurable productivity gains and workforce efficiencies. Agentek’s automated service chain excellence engine dynamically generates real-time adjustments to routing and scheduling based on ever-changing, dynamic requirements and turns field services into a profit center through context-aware prompts that enable up-selling. In addition, customers use Agentek’s data-rich environment to produce custom reports and analyses to further enhance service chain performance. For more information, visit www.agentek.com.
About the Versata Family of Companies
With a global presence covering 45 countries, Versata solves the most complex business problems for the world's largest organizations. Versata’s corporate family comprises a number of leading enterprise solution providers, including Versata, Inc., Artemis International Solutions Corporation, Gensym Corporation, Clear Technology, Inc., Everest Software, Tenfold Corporation, Ecora Software, Inc., and AlterPoint, Inc. Versata distinguishes itself in the software industry by focusing on customer priorities as driven by value delivered. Versata's market-leading Customer Success Program ensures customer involvement in product decisions and business priorities and provides twice-yearly opportunities for customers to score Versata's performance against commitments. Versata's world-class engineering capability ensures substantive and valuable product releases, continuous innovation and repeatable value propositions. For more information, visit www.versata.com.